Adrianna J Fsw

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Verified Reviewer
| map-marker Henderson, Nevada

Claim number

Ardyss International - Claim number
I did not receive a package and I have to file a claim I am calling back with the claim number for my package
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Loss:
$173
Pros:
  • I love the supplements and they helped my overall health
Cons:
  • None this was an oversight on my end

Preferred solution: Deliver product or service ordered

Althea S Qut

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Verified Reviewer

Order #11772

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I have been trying to get a refund for this order which I returned on 10/12/23, received at Ardyss on 10/18. (UPS 1Z548VX403********). I have spoken to several agents and sent several emails since 11/9/23 and not getting any results. When can I expect my refund? I have placed not less that 15 phone calls and 8-10 emails, more than 10 hours trying to get my refund with no success.
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Loss:
$88
Cons:
  • Extremely poor customer service response

Preferred solution: Full refund

Althea S Qut

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Verified Reviewer
| map-marker Spring Valley, New York

Order #11772

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Updated by user Feb 08, 2024

It is horrible. I have been trying to get a refund on a returned item since 10/23 and not having any success.

I have spent hours on the phone and sent several emails. No one is responding to me.

Original review Feb 01, 2024
I have been trying to get a refund for this order which I returned on 10/12/23, received at Ardyss on 10/18. (UPS 1Z548VX403********). I have spoken to several agents and sent several emails since 11/9/23 and not getting any results. When can I expect my refund? I have placed no less that a dozen phone calls and apx 8-10 emails trying to get a credit on a returned item with no success.
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FLORENCE A Qir

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Verified Buyer
|

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Verified Reviewer
| map-marker Montville, New Jersey

Wrong item delivered

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Ardyss International - Wrong item delivered
I ordered a corset, wrong size was delivered, trying to return but information available to help with the process. I sent email over and over but response received.
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FLORENCE A Qir

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Houston, Texas

Wrong order size delivered

Ardyss International - Wrong order size delivered
Ardyss International - Wrong order size delivered - Image 2
Ardyss International - Wrong order size delivered - Image 3
I ordered size 38, wrong size 36 delivered. Ive tried to reach out tcustomer service but no response
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Preferred solution: Return and Exchange

User's recommendation: Send right order requested

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Montville, New Jersey

Wrong item sent

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Ardyss International - Wrong item sent
I ordered a size 38 corset but size 36 was delivered. Ive been trying for a return, no information on the website about return process. Ive sent multiple emails to customer service but nothing heard.
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User's recommendation: Put return on the website

Victori O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Wrong order wrong size delivered

The customer service number I called the agent stated they no longer handle 5 digit accounts. I have to wait for Ardyss to respond to my email with return information. I emailed them last week and havent received an email yet.
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Loss:
$118

Preferred solution: My item exchanged for the correct size or a refund.

Jennifer A Nth

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Verified Reviewer
| map-marker Cairns, Queensland

Missing item in order

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Never get what I ordered I try getting my money back for missing items and thats impossible never heard back from the email that I sent out like over a month ago.
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Loss:
$80
Pros:
  • Ships fast
Cons:
  • Missing items

Preferred solution: Full refund

User's recommendation: Don’t recommend

Anonymous
map-marker Los Angeles, California

Mi order status

I need more information about Mi order 11479never receive and never receive the shipping information
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Sherie C Tzv

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Verified Reviewer

Refund

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The garment I ordered was a size too small I returned it and still havent received my refund and its been a month
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Loss:
$80
Pros:
  • Fast delivery
Cons:
  • No response from company or any resolution

Preferred solution: Full refund

User's recommendation: Don’t order from here

brenda g Zhk

i need a extender for angel bra 36J 5 hooks and a 12 hook for corselette

cup size is good but need more with around back area also I have a corsellett that's black I need a extender 12 hooks
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Anonymous
map-marker Nokomis, Florida

I never received my order

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I bought with the order 3407 on july 10 and I did not received the order or the money back I contacted an agent, she is Kimyatta Martin. I am waiting for my money more than three weeks.
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User's recommendation: Terrible service

Haneef Hkj
map-marker Creedmoor, North Carolina

To find stores in NC to buy products

Just checking to see if there is a brick and mortar store in NC. I have no problems with the products. I would like to travel to a store to buy some or know where they are sold in my state. Happy
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Denise N Vdn

Hi name is Denise my ID is 943****

I would like to rest back my account with Ardyss so I can order some items Since my old email is not active again This is my new email nombedenise@***.com
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Anonymous
map-marker Charlotte, North Carolina

I have questions about my account

Im a representative for Ardyss and Its difficult to speak with a live person. I need assistance from a live human being, please! I need help with getting into my back office. Its been awhile since I ordered any products, but when I placed my order the other day, I could not get into my back office and couldnt remember the password. Can I please get someone to call me at +185********, please!
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Anonymous
map-marker St. Georges, Saint George

I need to get in contact with Ardyss commission

I need to inquire about a refund that was schedule to be refunded to someone account today but has not arrived
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